Susan is a graduate of the University of Alabama at Birmingham, where she earned a Bachelor’s Degree in Healthcare Management. She currently manages the billing staff and accounts receivable operations for TherapySouth, playing a key role in the financial health and efficiency of the organization.
With over 25 years of experience in the revenue cycle for both physicians and hospitals, Susan brings a wealth of knowledge and leadership to her role. Prior to joining TherapySouth, she managed the revenue cycle for more than 55 multi-specialty clinics across Alabama as part of Brookwood Baptist Health.
She is a Certified Patient Account Representative and an active member of the Medical Group Management Association (MGMA) in Alabama. Susan also serves on the Palmetto GBA Advisory Board, where she helps identify and address the educational needs of Medicare Part B providers.
Outside of work, Susan enjoys spending time with her family—husband Robby, daughters Kaitlin and Sarah, son-in-law Will Blackburn, and her grandson, Hyde. She is also an active member of Hunter Street Baptist Church.
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