Power of the patient’s choice
Now more than ever, individuals hold the power to make decisions and seek out opportunities for where to shop, dine, and even receive their medical treatments.
Since we are an outpatient therapy company, it is important to us that our network of referral partners, patients and community members know and trust our name as well as the quality of service we provide.
The Net Promoter Score is a proven, widely used metric that measures customer experience for a business. The NPS survey usually consists of one question, asking customers to rate their likeliness to recommend a company, product, or service.